Lynette M. Killen

Executive Director

Lynette Killen brings a career of leadership, service and advocacy for older people to Ralston Center, where she became Executive Director in March 2018. Previously she was CEO of Chandler Hall Health Services, a long-term-care residential community and hospice in Newtown, Pa., for 14 years; administrator for geriatrics at Albert Einstein Medical Center, a teaching hospital in Philadelphia, for 11 years; and director or assistant director of social work at two other Philadelphia hospitals. She has consulted in the aging and social services field and advised Trumbower Hospital Foundation on philanthropic matters. Lynette holds three master’s degrees: in social work, from West Virginia University; in business administration, from Widener University; and in aging services, from the University of Baltimore, Erickson School. Among many volunteer governance roles, Lynette has chaired the board of Philadelphia Senior Center and currently chairs the advisory council of the Bucks County Area Agency on Aging.

Full bio

Jean Papaj

Director of Communications and Marketing

Jean joined Ralston Center in 2014 to implement a new branding strategy and create successful print and digital communications to support current and emerging programs. She received her MBA from SUNY Buffalo and is a communications, marketing and sales professional with over 30 years experience in entrepreneurial, for profit and nonprofit organizations in health care, education and information. Jean also serves as a guest lecturer and adjunct faculty in the areas of management, marketing, communications and public relations.

Allison Cooper

Allison Cooper


Allison joined Ralston in the fall of 2012 and added Ralston Center Bookkeeping responsibilities to her duties in 2019.  Allison received her B.A. in History from Pennsylvania State University and completed her M.P.S. in Human Resources from Pennsylvania State University. Allison has been a lifelong member of the Mt. Airy/Germantown community and is dedicated to supporting Ralston My Way’s mission of providing services to older Adults in her community.

Jacqui Anderson

Wellness Coordinator

Jacqui joined Ralston in 2014 and currently serves as the coordinator for the Ralston Wellness fitness program. She has worked in community outreach, sales and hospitality for over 20 years. Jacqui has a BS in Biology and a BA in Philosophy from Villanova University. She has chaired the board of the Miquon School where she has also served on the finance, diversity and various strategic planning subcommittees. She is currently a member of the Programming Committee for the Philadelphia Asian American Film Festival (PAAFF).

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